Role Overview:
We are seeking a seasoned Senior Technical Consultant to join our dynamic team. This role requires a deep understanding of ServiceNow’s capabilities and the ability to design and implement robust solutions that drive efficiency and business value for our clients. You will play a critical role in leading project teams and mentoring junior consultants, ensuring the highest quality of service and innovative problem solving.
Responsibilities:
- Lead the design and implementation of ServiceNow solutions that meet client requirements.
- Collaborate with project teams to develop high-level system architectures and functional requirements.
- Provide technical guidance and mentorship to junior consultants and team members.
- Ensure projects are delivered on time, within scope, and exceed client expectations.
- Innovate and contribute to the enhancement of our consulting practices and ServiceNow offerings.
- Stay updated with ServiceNow updates and trends to ensure continuous improvement in service delivery.
Skills:
- Integrations: Experience with REST, SOAP, XML, JSON, Service Graph Connectors, ETL Loads, CSV/Excel Data Loads.
- ServiceNow: Specialization in at least one product line (ITSM, HR, FSM, CSM, ITOM, ITAM, APM, VR, SPM, SecOps)
- Languages/Frameworks: Proficiency in JavaScript, HTML, CSS, Angular, Server Scripting, Client Scripting, React, PowerShell, SQL, and familiarity with Relational Database Management Systems (RDBMS).
- Communication: Ability to explain abstract concepts such as data structures and workflows clearly and effectively.
- Desire to Learn and Curiosity: A strong drive to acquire new skills and knowledge, coupled with a natural inclination to understand how things work and to innovate.
Qualifications:
- Certified ServiceNow Implementation Specialist
- Certified ServiceNow System Administrator
- Certified ServiceNow Application Developer
- Proven track record of successful project delivery and client satisfaction.
- Strong analytical and problem-solving skills with a detailed understanding of ServiceNow’s product suite.
- Excellent leadership and team management skills.
- Superior communication and interpersonal skills, capable of working collaboratively with clients and across internal teams.
Semaphore Partners Benefits:
- Health, Dental, and Vision Insurance w/ FSA or HSA options
- Short Term and Long Term Disability Insurance
- 401k with 3% Matching
- Utilization Bonus
- Spotify/Apple Music monthly subscription
- Calm/Headspace monthly subscription
- Life and AD&D Insurance
- Two Weeks PTO
- 9 Company Holidays
- Employee Referral Bonus
- Business Referral Bonus
- Employee to Employee Bonus Program (bonus.ly)
- Laptop and hardware stipend for remote accessories
We Offer:
- A unique, supportive, and flexible work environment focused on innovation and growth.
- Career Autonomy: Freedom to specialize in areas of ServiceNow that most interest you.
- Rapid Advancement: Opportunities to earn and ascend quickly within the company.
- Collaborative Learning: Learn alongside experts, including opportunities to work with Certified Technical Architects.
- Opportunities for professional development and career advancement, learning paths to Certified Technical Architect
- Competitive salary, comprehensive benefits, and performance incentives.
- Regular team-building events, training programs, and a collaborative company culture.
Join Us:
If you are passionate about leveraging technology to drive business transformation, are naturally curious, and are driven by a desire to learn and innovate, apply today! Help us deliver bespoke ServiceNow solutions and write the next chapter in your career journey with Semaphore Partners.
